Digital growth for Ecommerce growth

Turn product discovery into a stronger customer system.


Buyer journey

A path designed around the real decision.

The buying path

  1. 01Discover a need
  2. 02Compare product value
  3. 03Reduce purchase risk
  4. 04Buy and return

Growth obstacles

  1. 01Weak product hierarchy
  2. 02Content and commerce disconnected
  3. 03Email begins too late

Recommended page system

Pages with a clear job in the buying journey.

01Category intent pages
02Product education
03Conversion and lifecycle paths

Connected capabilities

  • Material and product education
  • Delivery and return clarity
  • Real product presentation
  1. 01

    Category intent pages


  2. 02

    Product education


  3. 03

    Conversion and lifecycle paths


Decision guide

Questions the page system must answer.

The page system should resolve the real buying decision before asking for an enquiry.


A strong fit when

  1. 01Which product difference actually changes the buying decision?
  2. 02What must a first-time buyer understand before price comparison begins?
  3. 03Where should email continue a journey that the first visit cannot finish?

First-release evidence

  1. 01Material and product education
  2. 02Delivery and return clarity
  3. 03Real product presentation

Start with the system

Start with the buyer constraint.